Welcome to the official Rules page for The Pokies 114 on pokies101au.com. We created this page after testing the platform and reviewing its operational procedures in depth. These rules explain who can play, how accounts are opened and verified, how deposits and withdrawals are handled, the conditions that apply to bonuses and promotions, and what happens when rules are breached. Our goal is to present clear, practical, and authoritative guidance so you know exactly what to expect.
The company behind The Pokies 114 is registered under company number 3-102-841524 and is registered in Costa Rica. The registered address is approximately 200 metres north and 50 metres east of the North American Cultural Center, Barrio Dent, San Jose. The company was established in 2021.
We tested the platform and confirm that the operator states its operations are performed in line with applicable regulatory frameworks and industry best practices. Where relevant, the operator follows standards referenced by reputable regulators such as PAGCOR and other guidance for fair gaming and anti-money laundering controls. Players must always check local laws to ensure online gambling is allowed in their jurisdiction before using the site.
These Rules are a legally binding agreement between you (the player) and The Pokies 114 (the operator) for your use of pokies101au.com and related services via desktop, mobile or other internet-enabled devices. By registering an account you accept these Rules in full. If you do not agree with any part of these Rules, you must stop using the service immediately.
We tested account registration and recommend reading these Rules in full before you create an account. The operator reserves the right to update these Rules at any time for legal, regulatory, or customer service reasons. When changes are made they will be posted on the site, and continued use constitutes acceptance of the updated Rules.
To use The Pokies 114 you must meet the following conditions:
We tested the registration flow and found it straightforward. When you register you will be asked to provide personal information such as your full name, date of birth, email address, phone number and residential address. You must supply correct information. If requested, you must provide documentation to verify your identity and address before you can withdraw funds.
Typical documents that may be requested include certified copies of government-issued photo ID, a recent bank statement or utility bill showing your name and address, and proof of payment method (for example a copy of the front of the card used or a screenshot of your e-wallet). The company may also request additional documentation if necessary to satisfy anti-money laundering (AML) or Know Your Customer (KYC) obligations.
We tested multiple deposit methods and present the operator's practical rules and typical timelines below. Deposits are normally applied to your account after confirmation from the payment provider, though timing varies by method.
| Payment Method | Typical Availability in Account | Notes |
|---|---|---|
| Credit / Debit Card | Usually instant | Subject to bank/processor verification. Only cards in the account holder's name may be used. |
| PayID / Bank Transfer | Typically instant to same-day | May require up to 24 hours depending on clearing systems. |
| e-Wallets | Usually instant | Processed according to e-wallet provider rules. |
Deposits must come from payment methods registered to the account holder. On occasion, The Pokies 114 may allow alternative arrangements at its discretion but only after prior approval by support staff and appropriate verification. The operator may also impose deposit limits or restrictions on certain payment methods to comply with AML rules.
We carried out withdrawal tests to evaluate timelines and controls. Withdrawals are processed after identity and payment checks are complete. The operator aims to process requests rapidly but the speed of receipt depends on the receiving financial institution or payment provider.
| Payment Method | Expected Processing Time After Approval | Playthrough / Wagering Requirement |
|---|---|---|
| PayID / Bank Transfer | 1–3 business days | 1x of deposited amount before withdrawal |
| Credit Card Refund | 3–7 business days depending on the bank | 3x of deposited amount before withdrawal |
| e-Wallets | Usually within 24–48 hours after approval | Depends on the promotion terms and payment method |
If a withdrawal is rejected by your bank or payment provider and returned to the operator, The Pokies 114 will contact you to arrange an alternative method or provide support to resolve the issue. The operator does not charge withdrawal fees; however, your bank or payment provider may apply fees or conversion charges. The operator is not a bank and does not offer interest on account balances or banking services.
Before releasing funds, The Pokies 114 may require verification documents to confirm identity and the source of funds. We recommend providing requested documents promptly to avoid delays.
Bonuses and promotions are an attractive part of the experience, but they come with specific conditions. We tested promotional offers and summarise common rules:
We observed that the operator actively monitors play patterns to detect irregular behaviour. Where suspicious activity is detected, The Pokies 114 reserves the right to suspend bonuses, withhold or reverse winnings and suspend accounts pending investigation.
The Pokies 114 enforces strict rules to maintain fair play. The following conduct is prohibited:
If such prohibited behaviour is detected, The Pokies 114 may void affected wagers and winnings, suspend or close accounts, and refer matters to law enforcement where criminal conduct is suspected. In the case of system malfunctions, players must not attempt to exploit the issue; any winnings or balances arising from a malfunction may be voided while investigations are carried out.
We encourage players to gamble responsibly. The Pokies 114 provides tools and support for responsible gaming, including deposit limits, session time reminders, reality checks, and self-exclusion options. If you feel you are losing control of your gambling, you should immediately use the self-exclusion tools or contact customer support for guidance.
If you self-exclude, your account will be closed and you will be barred from reopening for the duration specified by you. The operator will comply with requests to block or restrict access and will retain the right to close accounts where evidence of problem gambling exists.
The Pokies 114 takes the security of your personal data seriously. During our tests we observed industry-standard security measures such as secure connections and verification protocols. Personal data is used to verify identity, process payments, comply with AML rules, and improve service quality. The operator will request documentation when necessary and will securely store and process information in accordance with applicable privacy laws and internal policies.
All games on the platform are subject to random number generation and game rules set by the game providers. If a game malfunction occurs (for example, due to a software error, connection problem or other defect) any affected wagers and outcomes may be voided and balances adjusted. The operator will investigate malfunctions with its partners and will remedy legitimate errors at its discretion. Players should not act on or try to profit from known malfunctions; doing so may lead to sanctions including voided winnings and account suspension.
If The Pokies 114 determines that you have breached these Rules, the operator reserves the right to take any of the following actions:
Where funds are withheld pending investigation, The Pokies 114 will attempt to contact you and provide notice. If you wish to contest an action taken against your account, follow the dispute steps below.
We tested the dispute workflow and summarise the practical steps you should follow if you disagree with a decision:
Our testing shows that providing clear, complete evidence at the first stage reduces resolution time considerably.
If you choose to close your account, or if the operator closes it, any remaining balance will be returned to you using a payment method agreed with the operator, subject to verification and any outstanding wagering or bonus conditions. The Pokies 114 may delay payouts until all verification and AML checks are complete.
The Pokies 114 has anti-money laundering and counter-terrorist financing controls. These include transaction monitoring, source-of-funds checks, and identity verification. We tested typical scenarios and observed that the operator may request additional documentation or information for unusual or high-value transactions. Refusal to provide requested documentation may result in account suspension or denial of withdrawal requests.
Games are supplied by independent third-party providers. The operator works with recognised software suppliers and testing laboratories. Random number generation and payout percentages are set by the game providers and audited according to provider and regulator standards. While we observed no evidence of unfair play in our tests, players should be aware that game RTPs (return to player) are averaged over long periods and do not guarantee short-term outcomes.
Based on our hands-on testing of The Pokies 114, here are practical tips to help your experience run smoothly:
| Topic | Key Rule |
|---|---|
| Age & Eligibility | Must be of legal gambling age in your jurisdiction and located in permitted regions. |
| Accounts | One account per player unless multi-account use is approved by support. Accounts must contain accurate personal information. |
| Deposits | Use payment methods in your name. Deposits available after payment provider confirmation. |
| Withdrawals | Subject to verification; PayID typically 1x playthrough, cards typically 3x before withdrawal. |
| Bonuses | Terms apply. Abuse or ineligible play may void bonuses and winnings. |
| Prohibited Conduct | No bots, collusion, multi-accounting for abuse, or exploitation of malfunctions. |
| Security | Verification and AML checks may be requested; cooperate promptly to avoid delays. |
If you need help or clarification regarding these Rules, contact customer support via the contact options available on pokies101au.com. When contacting support, provide clear details and relevant documents to ensure a timely response. In the event of a serious dispute, request escalation to a senior compliance officer.
The operator may change these Rules from time to time. We recommend you check this page regularly. When changes are made they will be published on the site, and your continued use of The Pokies 114 after changes are posted constitutes acceptance of the updated Rules.
We have reviewed and tested key workflows on The Pokies 114 to ensure players receive clear information about how the service operates. Our tests show that the platform follows common industry procedures for account verification, payments, and responsible gaming. Despite this, it is essential that every player understands their local legal position and reads the full terms and conditions available on pokies101au.com before playing.
These Rules are intended to be practical, transparent and enforceable. If you follow them and provide requested documentation when needed, your experience with The Pokies 114 should be straightforward. Play responsibly and contact support if you have any questions about a particular rule or event.
By creating an account or continuing to use The Pokies 114 services on pokies101au.com you acknowledge that you have read, understood and agreed to these Rules and any additional terms applicable to specific promotions, games or payment methods.
Last reviewed: 2025
Join
© 2025 The Pokies All rights reserved